Transformation Design Firm

About Catalyz

Our team has over 40 years of collective experience building teams and programs, leading organizational change at scale, and empowering individuals to design and deliver innovative products, services, and workplaces. We believe that successful change is rooted in strategy and culture, and that by engaging both employees and leaders in adaptive leadership and the human-centered approach of Design Thinking organizations can develop cultures that don’t fear change, but lean into it together.

Our Vision

We envision a world in which the people, companies, and services we interact with are deeply customer-centric, innovative, and prepared for the accelerated rate of change and transformation of the 21st century.

Our Mission

To help organizations transform using a design-based and human-centered approach.

Our Approach

We partner with client teams through a combination of embedded coaching, on-call support on strategic projects, and facilitated workshops.

Leadership Team

Ben Grossman-Kahn

CEO & Co-Founder

Ben is the CEO and co-founder of Catalyz. He has an M.ED in Learning, Design and Technology from Stanford, is a graduate and former lecturer and coach at the Stanford d.School, and has 11 years of experience leading teams and developing programs that support innovation and cultural transformation. Prior to Catalyz, Ben was the Founding Director of the Nordstrom People Lab, and co-founded the Seattle Design Thinking and Innovation Collective. Ben has worked with clients ranging from Kaiser Permanente, Nordstrom, Starbucks, Amazon, Capital One, Wiley, the California Health Care Foundation, the Pokemon company, and Delta Dental of Washington.

Esther Armstrong

Principal

Esther has spent the last 20 years working with Fortune 500 companies in technology, retail, restaurant, and marketing. 10 years ago she began a specialization in the innovation and design strategy space and hasn’t looked back. She thinks of human-centered-design as a discipline that gave a name to her core values and transformed what started as a job into a calling. Esther’s sweet spot is in early stage discovery, where ambiguity is high and wayfinding is critical. She works in a player-coach model and thrives when supporting teams in exploratory research and strategy.

Melissa Chevalier

Creative Director

Melissa has worked as a designer, creative leader and advisor with nearly 20 years experience within Fortune 500 companies, design agencies and nonprofits. She has a passion for bringing out the best in people and has influenced team culture for companies like Apple, Publicis and Citrix. Melissa has helped develop and design custom playbooks, toolkits and on-boarding resources that have transformed teams best practices, innovation engagements and sustainable workflow for numerous organizations.

Zachary Smith

Co-Founder Emeritus

Zachary Smith is Co-Founder of Catalyz and is a technology, design thinking, and innovation leader with more than 19 years of product development and client services experience, serving a wide range of industries and organizations including startups, Wall Street banks, automotive manufacturers, enterprise software platform providers, creative studios, and consulting agencies. Zachary is a Partner with Social Venture Partners and is Co-Founder of the Seattle Design Thinking and Innovation Collective.

Tim Schmuckal

Principal

Tim has worked as an attorney, strategist and executive in the technology and creative service industries for over 20 years, with a common thread of helping people and organizations thrive. He brings an operator’s perspective on mergers, with experience at Expedia and Digital Kitchen LLC on merger negotiations and integrations. He serves on the nonprofit Boards of Washington Lawyers for the Arts and the Live Music Project and continues to grow and learn through his work with Ben and Zach.

Connect

Curious in learning more? Please send a note to hello@catalyz.io to set up a time to talk!

contact us

hello@catalyz.io | 650.269.4515

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