Large Healthcare Company

Innovation at Scale

Opportunity

A national healthcare company with over 200,000 employees sought a partner to help define a unified approach to human-centered design across their organization that could be scaled across multiple regions.  They also sought the creation of a training program that could be incorporated into an existing training institute and used to develop human-centered design project leads and coaches across all regions.

Approach

[et_pb_dp_dmb_module_1169 admin_label=”Communication Design” element=”inspire_cd” description=”Designed a brand identity for innovation program and a model for human-centered design that incorporated the client’s existing cultural values and language.” background_layout=”light” _builder_version=”3.0.105″]

 

[/et_pb_dp_dmb_module_1169][et_pb_dp_dmb_module_1169 admin_label=”Training Program” element=”train_tp” description=”Developed training modules on “Leading human-centered change”, “Frameworks for high-performing teams” and “Design for leaders” targeted at an executive audience. ” background_layout=”light” _builder_version=”3.0.105″]

 

[/et_pb_dp_dmb_module_1169][et_pb_dp_dmb_module_1169 admin_label=”Custom Program” element=”scale_cu” description=”Created custom curriculum, slides, worksheets, playbooks, and facilitation materials to support a national training program that enabled leaders, coaches, and staff to scale a consistent organization-wide approach to human-centered design.” background_layout=”light” _builder_version=”3.0.105″]

 

[/et_pb_dp_dmb_module_1169][et_pb_dp_dmb_module_1169 admin_label=”Facilitator Training” element=”scale_ft” description=”Facilitated a Train the trainer workshop that enabled the client to run the training program independently.” background_layout=”light” _builder_version=”3.0.105″]

 

[/et_pb_dp_dmb_module_1169]